Welcome to ShineKarma.com! We specialize in selling exquisite jewelry and unique feng shui ornaments. This Privacy Policy is designed to comprehensively and clearly inform you about how we collect, use, share, protect your personal information, and the rights you possess in relation to it. 

I. Information We Collect 

 (I) Registration and Purchase Information 

1. Registration: When you register as a user of our website, we collect your username, a valid email address, and the password you set. These details are used to create your exclusive account, enabling you to log in to the website, view your order history, and manage your personal preferences. 

2. Purchase: During the process of your purchasing jewelry or feng shui ornaments, we collect your name, detailed shipping address, contact number, and payment – related information. Payment information may include the necessary data corresponding to the payment method you choose (such as credit card, debit card, third – party payment platforms, etc.). This information is solely used to complete payment transactions and subsequent financial reconciliations. 

 (II) Browsing Information 

1. Automatic Collection: While you are browsing the website, our server automatically records certain information. For example, your IP address, which helps us identify your approximate geographical location to provide you with more region – specific services; the type of browser you use (such as Chrome, Firefox, etc.) and the operating system (such as Windows, iOS, Android, etc.), which assist us in optimizing the website’s display on different devices and browsers; as well as the time of your visit to the website, the page paths you browse, etc. This data allows us to analyze website traffic, understand users’ browsing habits, and thus improve the website’s layout and content presentation. 

 (III) Email Subscription Information 

If you voluntarily subscribe to our email list, we only collect the email address you provide. Through this address, we regularly send you informative articles, including jewelry maintenance knowledge, in – depth interpretations of feng shui culture, exclusive introductions of new products, and notifications of various promotional activities, aiming to provide you with valuable information and enhance interaction with you.

II. Use of Information 

1. Order Processing: We use the purchase information you provided to coordinate with logistics partners, ensuring that the jewelry or feng shui ornaments you purchased can be accurately and timely delivered to the shipping address you specified. Meanwhile, according to the order status, we will communicate with you via email or text message to inform you of the order’s shipping time, transportation progress, and estimated delivery time. 

2. Customer Service: Using your contact information, our customer service team can promptly respond to your inquiries, complaints, and suggestions. Whether it’s a product quality issue or a question about the meaning of a feng shui ornament, we are committed to answering you and providing high – quality after – sales support. 

3. Personalized Experience: Based on your browsing history, purchase records on the website, and interactions with our emails, we use data analysis techniques to provide you with personalized product recommendations. For example, if you have previously browsed crystal – type jewelry, we may recommend newly arrived crystal ornaments to you; if you are interested in wealth – attracting feng shui ornaments, we will give priority to pushing relevant new products and promotional activities to you. 

4. Marketing and Promotion: With your consent to receive marketing emails, we will send you customized marketing content according to your interests and preferences. This content includes not only product information and promotional activities but also may involve industry trends, cultural knowledge, etc., aiming to provide you with comprehensive value while promoting the sales of our products.  

III. Sharing of Information 

1. Service Providers: To ensure the smooth delivery of orders and the secure processing of payments, we may share some of your information with third – party service providers when necessary. For example, we share your shipping address, name, and contact number with logistics and express delivery companies so that they can accurately deliver parcels; and share payment – related information with payment processors to complete payment transactions and handle refunds. However, we will sign strict confidentiality agreements with these service providers, requiring them to use your information only within the scope of fulfilling their service responsibilities and to adopt appropriate security measures to protect the security of your information. 

2. Legal Requirements: In cases required by law, such as in response to legitimate requests from government departments or judicial authorities, or to protect our legitimate rights and interests (such as in response to legal disputes, prevention of fraud), we may disclose your personal information. In such situations, we will, to the extent permitted by law, notify you of the relevant situation as far in advance as possible. 

IV. Protection of Information 

1. Technical Measures: We adopt advanced encryption technologies to encrypt the transmission and storage of your sensitive information (such as payment information, passwords, etc.), ensuring the security of data during transmission and storage. At the same time, we set strict access control permissions, only authorized employees can access your personal information, and detailed records are kept of employees’ access behaviors for traceability and auditing. 

2. Physical Measures: Our data servers are placed in a secure physical environment, equipped with facilities for fire prevention, theft prevention, and waterproofing to ensure the normal operation of the servers and the secure storage of data. In addition, we regularly back up the data on the servers and store the backup data in a remote location to prevent data loss due to local disasters. 

V. Use of Cookies 

1. Definition and Function of Cookies: Cookies are small data files sent by a website and stored on your browser. We use cookies to improve your browsing experience. For example, cookies remember your login status, so you don’t need to log in again the next time you visit the website; record the products added to your shopping cart, facilitating you to continue shopping at any time; and analyze your browsing behavior to provide you with more personalized content and recommendations. 

2. Management of Cookies: You can manage cookies according to your preferences through your browser settings. You can choose to accept all cookies, reject all cookies, or only accept specific types of cookies. However, please note that if you choose to reject all cookies, it may affect the normal use of some functions of the website, such as not being able to save the shopping cart content or achieve automatic login. 

VI. Your Rights 

1. Right of Access: You have the right to view the personal information we hold about you at any time by logging into your account and accessing the personal information management page on the website. If you encounter any problems during the viewing process, you can also contact our customer service team at any time, and we will assist you in obtaining the relevant information. 

2. Right of Rectification: If you find that the personal information we have collected about you is incorrect or incomplete, you can correct it yourself through the personal information editing function on the website, or contact our customer service, and we will verify and modify it in a timely manner to ensure the accuracy of your information. 

3. Right of Deletion: Under circumstances that comply with the law, for example, if you are no longer a user of ours and wish to delete all your personal information, or if your information is no longer being used legally by us, you can submit a deletion request to us. We will delete your information within a reasonable time after receiving the request, except for the information that we are required to retain by law. 

4. Right of Objection: You have the right to object to our use of your personal information for marketing purposes at any time. If you no longer want to receive our marketing emails, simply click the unsubscribe link in the email and follow the prompts to unsubscribe. After unsubscribing, we will no longer send you marketing – related emails, but we may still send you emails related to necessary matters such as order processing and customer service. 

5. Right to Data Portability: You have the right to request that we provide you with your personal information in a common, machine – readable format so that you can transfer this information to other service providers. We will respond and provide the relevant data within a reasonable time after you make the request.

VII. Privacy of Minors

Our website is mainly targeted at adults and does not provide products or services for minors, nor do we intentionally collect personal information from minors. If we discover that we have inadvertently collected personal information from minors, we will immediately take measures to delete this information and ensure that we no longer process it. 

VIII. Changes to the Policy 

1. Notification of Changes: We reserve the right to modify this Privacy Policy at any time in accordance with business development, changes in laws and regulations, or other reasonable reasons. If there are significant changes to the Privacy Policy, we will post a notice in a prominent position on the website and notify you via email (if you have registered and provided a valid email address). Significant changes include, but are not limited to, changes in the purpose of information collection, adjustments to the way of information sharing, and major changes in your rights. 

2. Effective Time: Changes to the Privacy Policy will take effect after a reasonable publicity period (usually 7 days) from the date of posting the notice or sending the email notification. During the publicity period, you can carefully read the revised Privacy Policy. If you have any questions or comments, you can contact us at any time. 

 IX. Contact Us 

If you have any questions, suggestions, or complaints about this Privacy Policy, please feel free to contact us. You can get in touch with us through the following methods: 

Email: [email protected]

We will reply to you within 2 working days after receiving your feedback, and do our best to solve your problems and protect your privacy rights.